First introduced in June 2013, Lipa Na M-Pesa is a service that allows all registered M-Pesa users pay for goods and services directly from their M-Pesa menu. Likewise, it allows merchants to efficiency collect cashless payments as well as perform.other functions including paying for salaries and supplies. The service is available under the M-Pesa menu on the Sim toolkit or on the MySafaricom app. Since it's launch, the service has gained porpularity just like the M-pesa platform itself, and as of September 2020, the number of businesses on the service had had cro the 200,000 mark. The platform has now become a widely accepted form of payments in supermarkets, petrol stations,h and restaurants and various other businesses countrywide. It has also provided an easy way for users to pay for bills like water, electricity and online TV subscription services. In order to porpularise this service, Safaricom has carried out a number of improvements on the system as well as a number of prom...